zeustoto Privacy Policy

This page describes what data we collect when you use zeustoto and how we keep that information protected. When you register an account, make a deposit via DANA or e-wallet, or place a bet on Liga 1, we collect personal information necessary to verify your identity, process your transactions, and comply with anti-money-laundering regulations.

We understand that privacy is important, and we take your trust seriously. We do not sell your data to third parties for marketing. We do not share your gaming history with external advertisers. We encrypt sensitive information and store it on secure servers. This policy explains exactly what we collect, why we collect it, and what safeguards we use.

Our data practices comply with Indonesian data protection standards and the regulations of jurisdictions where zeustoto operates. If you have questions about how we handle your information, our support team can explain specific points in detail. You also retain the right to request a copy of your data, ask for corrections, or request deletion of your account and associated information, subject to legal retention requirements.

What Data We Collect on zeustoto

We collect data in three categories: identity information, account activity, and device/browser information. For identity, we require your full legal name, date of birth, residential address, and a copy of your government-issued ID (Indonesian KTP, passport, or foreign national ID). We also collect your email address and phone number for account recovery and support communication. This information is mandatory for account registration and Know-Your-Customer (KYC) verification.

For account activity, we collect records of your deposits, withdrawals, bets placed, games played, bonuses claimed, and any disputes you file. This data is retained for audit purposes and to detect fraud or money laundering. We also log login times, IP addresses, and device identifiers to monitor account security and detect unauthorized access.

For device and browser information, we collect your IP address, browser type, operating system, and cookie data. This helps us understand how you use zeustoto, improve our platform's performance, and prevent fraudulent access. We do not use cookies to track you across the internet; we use them only to remember your login session and preferences on our site.

How We Use Your Data on zeustoto

We use your identity data to verify your account, prevent duplicate accounts, and comply with anti-money-laundering and counter-terrorism financing regulations. We share your name and address with our payment processors (the companies that handle your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) so they can confirm that you own the payment method you're linking to zeustoto. This is a one-time check per payment method.

We use your account activity data to calculate your weekly cashback, track your tier progression, and detect suspicious betting patterns that might indicate fraud or money laundering. We also use it to respond to disputes—if you claim a bonus was not credited or a bet result was incorrect, we review the activity log to investigate.

We use device and browser data to protect your account from unauthorized access. If we detect a login from an unusual location or device, we may ask for additional verification. We also use this data to block known fraud sources and to improve our platform's speed and stability across different devices.

Identity Data

Name, ID number, address — used for KYC verification and account ownership confirmation; shared with payment processors.

Activity Data

Bets, deposits, withdrawals, bonuses — retained for audit, fraud detection, and dispute resolution; not shared externally.

Device Data

IP address, browser type, device ID — used for security and platform optimization; not shared with third parties.

Email & Phone

Used for account recovery, support communication, and optional promotional updates (only if you consent).

Cookies

Store your session token and preferences; expire automatically; do not track you outside zeustoto.

Third Parties, Data Retention & Your Rights

Our customer support platform receives your account information when you contact us via live chat or email. Support staff access your name, account history, and messages only to resolve your issue. We do not share your support messages with external parties.

We may store your data on servers located outside your jurisdiction (e.g., in Singapore or other Southeast Asian countries). These locations are subject to our data protection requirements. If local law requires us to disclose your data to government authorities, we will do so, though we will notify you of the request if legally permitted.

We retain your identity and KYC data for the lifetime of your account plus seven years after closure (to comply with Indonesian and international anti-money-laundering regulations). We retain your activity data (bets, deposits, withdrawals) for five years. You may request deletion of your account at any time, but we retain transaction records as required by law.

You have the right to request a copy of all data we hold about you. You also have the right to request corrections to inaccurate data (e.g., if your address is wrong). To exercise these rights, contact our support team with your account details and specific request. We will respond within 30 days.

Security Practices on zeustoto

We recommend enabling two-factor authentication (2FA) on your zeustoto account. With 2FA, any login from a new device requires a one-time code sent to your phone or email, adding a second layer of protection against account takeover.

Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We also conduct periodic penetration testing (hiring external security experts to try to break into our systems) to identify and fix vulnerabilities before they can be exploited.

If we detect a data breach affecting your information, we will notify you within 30 days and explain what happened and what steps we're taking to prevent future breaches.

Updates to This Policy

We may update this privacy policy as our practices evolve or as regulations change. We will announce material changes at least 30 days in advance and ask for your consent if required by law. Your continued use of zeustoto after changes take effect indicates acceptance of the updated policy. If you disagree with changes, you may withdraw your account balance and close your account at any time.

For questions about how we handle your data, or to request a copy of your information, contact our support team via the contact options in your zeustoto account dashboard. We maintain support operations across major regional hubs, including Jakarta, Surabaya, Bandung, Medan, and Semarang, to serve our user base effectively.